Hotel Firenze Lugano, Lugano

The hotel offered a great terrace with balcony and lake view above the dining patio. The rooms were very small and not well-equipped, but the view was fantastic. The service was incredibly nice and accommodating, making my stay very pleasant. The location was exceptional with beautiful lake views and easy access to the olive path. However, dining options left much to be desired, especially for the price. Overall, a mixed experience with memorable views and friendly service.

I had a mix of experiences at this hotel. The rooms were amazing with a huge terrace facing the lake for beautiful sunsets but lacked cleanliness. Despite being small for the price paid, the view was something special. The service was top-notch, always available and extremely helpful. The location was exceptional in Switzerland, although a bit off the beaten path requiring transport. The dining was mediocre with limited options for the price. The facilities were decent but could use some improvements.

My stay at the hotel was lovely. The rooms were clean, comfortable, and had a balcony with a nice breeze and a pleasant view of Lake Lugano. The service was exceptional, with a very friendly and accommodating staff. The location, although off the beaten path, was quiet and safe. The dining experience was decent, but with room for improvement. Overall, a great value for money experience.

My stay at the hotel was a mix of positives and negatives. The rooms, although kind of small, were larger than average for Lugano with a lovely terrace, providing a good value for a family-run establishment. The service was incredibly kind and helpful, making me feel welcome throughout my stay. The location, while exceptional and safe, required finding transportation for a 10-minute drive to Lugano Centro. The dining options were basic but satisfactory, with room for improvement. The facilities were decent, offering what was needed for a comfortable stay.

The hotel offers a great terrace above the dining patio, but it can get noisy in the evenings. The rooms are on the smaller side and not well-equipped. The service is very good, with extremely helpful and friendly staff. The location is quiet and safe, slightly off the beaten path but with convenient bus stops nearby. Dining options are limited and not worth the high price. The facilities are decent but could be improved.

The hotel offers a cute and clean room with a balcony view, although it can get a bit noisy at times. The staff are very helpful and approachable, ensuring a pleasant stay. The location is exceptional with easy access to transportation and breathtaking lake views. However, the dining options may not be suitable for everyone. Overall, a charming stay with minor drawbacks.

I absolutely loved my stay at this family-run hotel in Lugano! The rooms were larger than average and offered an excellent price-to-quality ratio in comparison to other Swiss standards. The simplicity of the room's design was surprisingly functional, and the highlight was the huge terrace facing the lake where I could enjoy stunning sunsets with a drink in hand. The hotel truly exceeded my expectations, especially for a family-run establishment.

I just loved my stay at this family-run hotel. The rooms were larger than average for Lugano, and the price was excellent compared to Swiss standards. The only downside was my room facing the main road, but the great terrace made up for it.

The family-run hotel in Lugano offers larger-than-average rooms with a terrace at an excellent price compared to Swiss standards. While the room was a bit hot and noisy late into the evening, it provides good value for a family stay.

The hotel offers stunning lake views from the huge terrace, perfect for enjoying sunsets with a drink. The rooms, although a bit small, have balconies overlooking the lake, making our stay truly enjoyable. The service was fantastic, with friendly and always available staff. The location, although quiet and safe, requires transport for exploring the area. The dining experience, while offering good quality, might not be worth the premium price. The hotel facilities were top-notch, providing a comfortable and modern stay.